PUBLIC OFFER AGREEMENT

This Offer constitutes an official proposal by the manufacturer of entrance and interior doors “BASTION-BC” (hereinafter referred to as the “Seller”) to enter into a Distance Sales Agreement, that is, through the Online Store, hereinafter referred to as the “Agreement”, and places a Public Offer (proposal) on the Seller’s official website (hereinafter referred to as the “Online Store”).

The moment of full and unconditional acceptance by the Buyer of the Seller’s proposal (acceptance) to enter into an electronic sales agreement for goods is deemed to be the fact of payment by the Buyer for the order under the terms of this Agreement, within the timeframe and at the prices indicated on the Seller’s Website.

1. SUBJECT OF THE AGREEMENT

1.1. Subject to the terms and conditions set forth in this Agreement, the Seller transfers ownership of, and the Buyer accepts and pays for, the selected goods (door units, hardware, and accessories) with the specifications, color, and configuration chosen by the Buyer.

2. PRICE OF GOODS AND PAYMENT PROCEDURE

2.1. The cost (price) of the Goods depends on the selected model, configuration, and specifications, and is indicated on the Seller’s website.
2.2. The price of the goods may be changed only by mutual agreement of the Parties, which shall be executed by a corresponding specification or supplementary agreement.
2.3. Payment for the goods shall be made in cash or by bank transfer.
2.4. Payment terms: the recommended advance payment is 30% of the total order value. The remaining amount (70%) shall be paid by the Buyer upon receipt of the goods or immediately prior to shipment if payment by bank transfer is selected.
2.5. The Parties reserve the right to alter the payment procedure and method by mutual agreement.
 

3. TERMS AND CONDITIONS OF GOODS DELIVERY

3.1. The Seller undertakes to deliver the goods to the Buyer, and the Buyer undertakes to accept such goods within 21 working days from the date of signing (acceptance) of this Agreement, unless another production period is specified by the product specifications or a Supplementary Agreement.
3.2. Ownership of the goods passes to the Buyer at the moment of receipt of the goods, as confirmed by a properly executed delivery note or the carrier’s waybill (CMR / consignment note).
3.3. Acceptance of goods: Upon receipt, the Buyer is obligated to inspect the integrity of the packaging, quantity, quality, and complete set of the goods. Signing the delivery note confirms that the goods have been inspected and the Buyer has no claims regarding their appearance or completeness.
3.4. Delivery: Carried out by courier service at the Buyer’s expense to the Buyer’s address.
 

4. ГАРАНТІЙНІ ЗОБОВ'ЯЗАННЯ

4.1. The Seller guarantees that the goods comply with quality requirements throughout the warranty period.
4.2. In the event of manufacturing defects (such as cracks in the polymer coating, etc.) recognized as the manufacturer’s fault:

  • The damaged overlay shall be replaced.

  • If the service life of the door exceeds one year, the trim (casing) is also subject to mandatory replacement along with the overlay.

4.3. Warranty claims are automatically added to the Seller’s service visit schedule.

5. LIABILITY OF THE PARTIES

5.1. For breach of the terms of this Agreement, the Parties shall be held liable in accordance with the current legislation of Ukraine.
5.2. In case of violation of the terms for receiving the goods which results in their prolonged storage at the carrier’s warehouse, the Buyer shall independently pay any penalties and storage fees in accordance with the carrier’s tariffs.
5.3. The Seller shall not be held liable for defects in the goods resulting from the Buyer’s violation of installation rules (if installation was not performed by the Seller) or operating conditions.

6. FORCE MAJEURE

6.1. The Parties shall be released from liability for failure to perform their obligations in the event of force majeure circumstances (war, natural disasters, blockades). A document issued by the Chamber of Commerce and Industry of Ukraine shall serve as proof.
6.2. Even in the event of force majeure, the Buyer remains obligated to pay for the goods actually received.

7. TERM OF THE AGREEMENT

7.1. This Agreement shall enter into force from the moment the Buyer pays for the order and shall remain in effect until the Parties have fully performed their obligations.
7.2. The Seller reserves the right to terminate this Agreement prematurely by giving the Buyer 5 days’ written notice prior to the termination date.

8. DISPUTE RESOLUTION AND OTHER TERMS

8.1. All disputes shall be settled through negotiations. In the event of failure to reach an agreement, disputes shall be resolved in court in accordance with the legislation of Ukraine.
8.2. The Parties consent to the processing of their personal data in accordance with the Law of Ukraine “On Personal Data Protection”.
8.3. The Buyer confirms that they have read and understood the product specifications, operating conditions, and warranty service terms.

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